Materiality Determination Process
Determination Process for Sustainability Policy, Priority Issues (Materiality), and Key Performance Indicators (KPIs)

STEP1. Examine long-term social issues extensively
Social issues were broadly identified, using as reference international guidelines such as ISO 26000, the GRI Standards and SASB, and information from ESG external assessment questionnaires and external consulting firms. Social issues that are closely related to the Group’s business were selected after extensively examining their long-term future outlook, including global environmental and social issues and technological trends.
STEP2. Identify key themes for the Group
Based on the social issues identified in STEP 1, workshops were held for the Group’s young and mid-career employees (183 participants) to gather opinions as to “What kind of value should be provided in 2050?” and “How do you want the company to be viewed in 2050?”. Twelve items were identified in these workshops, then additional workshops were held for the Group’s management (214 participants including general managers and senior managers) to score the 12 items.
Twelve items identified
Contribute to a circular economy | Contribute to a decarbonized society | Maintain harmony with the natural environment |
Provide healthy and comfortable lifestyles | Develop smart cities | Promote secure and safe urban development |
Make unique contribution to regional revitalization | Pursue happiness and dignity for future society | Implement co-creation and open innovation in society |
Contribute to diversity and inclusion | Cultivate creativity and sensitivity | Develop rules and standards for market creation |
STEP3. Identify key items for stakeholders
We gathered opinions from 41 stakeholders, including sustainability professionals, institutional investors, business partners, and customers, by asking them to score the 12 items identified based on what they expect from the Group and which issues they believe the Group should focus on.
Stakeholders involved | Number | Stakeholders involved | Number |
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Sustainability experts | 10 | Business partners (academic institutions in R&D) | 4 |
Institutional investors | 5 | Business partners (consulting firms) | 2 |
Financial institution | 3 | JV partner | 1 |
Customers (tenant companies) | 3 | Prospective employees | 3 |
Customers (condominium residents) | 4 | Employee union | 1 |
Business partners (construction companies, design offices) | 5 | Total | 41 |
STEP4. Formulate a sustainability policy and three key themes and finalize priority issues (materiality)
After evaluating the scoring results of Steps 2 and 3, we distributed a questionnaire for the management level employees (20 participants). After further discussions at several Sustainability Committee meetings (chairperson: the president and Group CEO of Nomura Real Estate Holdings), we finalized the Sustainability Policy (the Group’s vision of 2050), the three key themes, and the priority issues (Materiality) for 2030, and reported these to the Board of Directors.

Diversity & inclusion | |
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Stakeholders |
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Priority reasons |
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The Group’s approach |
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Human rights | |
Stakeholders |
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Priority reasons |
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The Group’s approach |
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Decarbonization | |
Stakeholders |
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Priority reasons |
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The Group’s approach |
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Biodiversity | |
Stakeholders |
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Priority reasons |
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The Group’s approach |
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Circular design | |
Stakeholders |
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Priority reasons |
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The Group’s approach |
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STEP5. Set key performance indicators (KPIs) for priority issues (Materiality)
Based on the new mid- to long-term business plan, as well as international frameworks and policy trends such as the GRI Standards, the Sustainability Committee deliberated on and finalized the KPIs for priority issues (Materiality) identified in Step 4 and reported to the Board of Directors.
Achievements and Progress on Priority issues (materiality) for 2030 and KPIs
Priority issues (materiality) |
Key performance indicators (KPIs) | Achievements and progress | |
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Society and employees |
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Provision of products and services with inclusive design* | Promoting inclusive and universal design Diversity & inclusion |
Procurement guideline survey implementation rate: 80% | Compliance with the procurement guidelines Improved supplier management |
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Creation of human rights due diligence system | Creation of human rights due diligence system Human rights |
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Childcare leave utilization rate by men and women: 100% | Promoting diverse work styles Diversity & inclusion |
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Female manager and junior manager ratio: 20% | Promoting active participation by women Diversity & inclusion |
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Percentage of implementation of one-on-one meetings: 100% | Enhancing cultivation of human capital Diversity & inclusion |
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Percentage of participation in human rights training: 100% | Percentage of participation in human rights training: 100% Human rights |
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Climate change and the natural environment |
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CO2 emissions: reduce by 60% in Scope 1, 2 and reduce by 50% in Scope 3 (compared to FY2019) | Reducing CO2 emissions Decarbonization |
Energy conservation performance indicators in new buildings: Maintain ZEH/ZEB-oriented standards | Acquiring of advanced environmental management certification (DBJ Green Building, LEED, CASBEE, BELS, etc.) Decarbonization |
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Develop timber-based buildings: Carbon storage 10,000 t-CO2 per year | Promoting use of domestic/certified timber Decarbonization |
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Obtain biodiversity certification | Number of biodiversity certifications (ABINC/JHEP/SEGES) acquired Decarbonization |
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Initiatives to promote building longevity: Full implementation of the Group’s voluntary standards | Provisioning products and services with long lifespans and high durability Circular design |
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Promote waste reduction and increase recycling rate: Reduction of industrial wastes by 20% | Reducing waste discharge Circular design |
* Design process involving people with diverse backgrounds, values, and challenges