Safety and Security in Disasters

Approach and Policies

Group Policy (Safety and Security)

As abnormal weather and natural disasters increase in frequency, taking measures to ensure safety and security during emergencies has become an important responsibility of the Group. Based on this understanding, the Group collaborates with fire departments, governmental bodies, disaster preparedness experts, and others, to ensure safety and security in times of disaster and prepare for and prevent disasters, so that we can minimize harm in the event of a disaster.

Targets and Results

Targets

The Group seeks to expand and enhance its safety preparedness measures to ensure the safety and security of stakeholders during disasters.

Results

Expansion and Enhancement of Disaster Preparedness and Security Countermeasures

FY2018 FY2019 FY2020
Disaster preparedness drill implementation rates at managed properties (%) 94 93 94
Number of facilities, etc.
that can take in persons who are unable to return home during a disaster (properties)
7 8 10

Unless otherwise indicated, the reporting scope is the Group.

Initiatives

Design and Construction in Preparation for Disasters

The Group has developed the Quality Manual for design and construction companies and incorporates it into construction plans while taking into consideration the risks of earthquake, fire, flood, and other disasters. In addition, we ensure the safety of our buildings by conducting a ground survey of the land prior to construction and preparing a specific construction plan for the location.


Earthquake
Ground survey is conducted during construction planning, and verification results are incorporated into the structural design. Appropriate countermeasures are taken for liquefaction, seismic isolation, and vibration.

Fire
In accordance with the Fire Service Act, indoor fire extinguishing systems are installed in common areas, and fire extinguishers and automatic fire alarm systems are installed in exclusive areas.

Type of equipment installed and installation location vary by condominium.


Flood
After reviewing the records of past flooding and the risk of damage on local hazard maps, appropriate countermeasures are implemented, such as setting the lowest floor level of the building and placing seawalls and sandbags. Hazard maps are attached to the statements of material matters provided to purchasers of residences.

Countermeasures vary by condominium and are not implemented in areas that are not prone to flooding.

Disaster Preparedness Concept: Advances in Disaster Preparedness in Housing

The Group has established Disaster Preparedness in Housing as its disaster preparedness policy for residential properties. Under the disaster preparedness concept of “A condominium should be housing that is prepared for disasters,” Nomura Real Estate Development develops disaster prevention measures against earthquakes, fire disasters and flood disasters, from the time of planning condominiums to after residents take up occupancy. Moreover, we place emphasis on increasing disaster awareness by promoting the formation of communities where residents can help each other in time of emergency.

Disaster Preparedness in Housing

概念図
Conceptual diagram

Disaster Response Headquarters Establishment Drills

Nomura Real Estate Group established a business continuity plan (BCP) in anticipation of a major earthquake in the Tokyo Metropolitan region and conducts disaster response headquarters establishment drills with the president of Nomura Real Estate Holdings serving as head of the headquarters once a year.

Business Continuity Plan (BCP)

Implementation of Emergency Communication Drills and Disaster Response Headquarters Establishment Drills

To ensure the safety and security of customers (residents, tenant businesses, and facility users) during a disaster and to prepare for the rapid resumption of business by tenant businesses, Nomura Real Estate Partners conducts monthly emergency communication drills and annual disaster response headquarters establishment drills.

災害対策本部設置訓練
Disaster response headquarters establishment drills

【Overview of Disaster Response Headquarters Establishment Drills】

Confirmation of the disaster response headquarters establishment process and details of measures

Confirmation of details of the disaster response headquarters activities according to the recovery situation.

Assessment and tabulation of damage and managed properties

Practice conveying information from management sites to the disaster response headquarters

Supporting Disaster Preparedness at Managed Properties

As a part of its efforts to ensure safety and security during disasters, the Group provides disaster preparedness support to residents, management associations, tenant businesses, and facility users at managed properties (residences, office buildings, commercial facilities, logistics facilities, etc.).

【Main Support】

Implementation of disaster preparedness drills

Support organizing disaster supplies and forming and operating disaster preparedness organizations

Development of disaster preparedness and response manuals

Support preparing firefighting and disaster preparedness plans

Distribution of disaster preparedness guidebooks

Rendered drawing of displayed emergency suppliers at a location that is readily visible to residents

At-Home Sheltering with the Display and Stockpiling of Emergency Supplies

Partly due to the impact of the COVID-19 pandemic, local governments* are increasingly encouraging people in the event of a disaster to take shelter at their homes when it is safe to remain there. Recognizing that some of our condominium residents are not aware of the location and content of emergency supplies available in their buildings, we will be launching an Easy-to-See initiative to make disaster preparedness more accessible to residents.

Reference: Disaster Preparedness Tokyo compiled by the Tokyo Metropolitan Government

Disaster preparedness through the display and stockpiling of emergency supplies

Established Emergency Shelter for Tenant Companies

The Group established N-FORT (located in Chuo-ku, Tokyo) as a hub for disaster preparedness and business continuity planning for PMO (Premium Midsize Office) office buildings. N-FORT provides manned responses and an emergency power generator that can operate for 72 hours and is equipped with emergency food for 2,000 persons. The facility reinforces BCP throughout the PMO series of office buildings.

Disaster preparedness measures for PMO office buildings

「N-FORT(エヌ・フォート)」に設置された備蓄品
Emergency supplies stored at N-FORT

Taking in Stranded Persons in the Event of a Disaster

In addition to improving the disaster preparedness of condominiums and facilities, we are working to strengthen our emergency connections with local governments and communities. For example, we are making buildings and units owned by the Group available, and its funds and facilities operated by the Group can be used for and as emergency community shelters.

Major examples of disaster prevention initiatives for local communities

Emergency shelters: Establishing temporary shelters for those stranded by a disaster, including the provision of temporary rest areas, water, toilets, and information

Emergency supply storage: Stockpiling emergency supplies in condominiums

Emergency access to well water: Made available when the water supply is interrupted due to a disaster

Manhole toilets: Made available when the water and sewage supply is interrupted due to a disaster)

Bench-type cooking stove: Made available when the gas supply is interrupted due to a disaster>Subheading
Taking in Stranded Persons in the Event of a Disaster

Sustainability