Group Policy (Safety and Security)

We intend to improve the quality of safety and security under the Group Policy and in collaboration with design and construction companies and other suppliers as well as governmental agencies, by complying strictly with Design and Construction Standards and Quality Manuals and implementing rigorous quality control.

Management(Safety and Security）

Targets

To improve the safety and security in design and construction, the Group endeavors to comply strictly with Design and Construction Standards and Quality Manuals and implement rigorous quality control.

Results

Design and Construction Standards and Quality Manuals

	FY2018	FY2019	FY2020
Compliance with Design and Construction Standards and Quality Manuals in the Residential Development Business Unit (%)	100%	100%	100%
Compliance with Design and Construction Standards and Quality Manuals in the Commercial Real Estate Business Unit (%)	100%	100%	100%

Specific products include condominiums, detached housing, rental housing, office buildings, retail facilities, logistics facilities, and hotels.

Responses to Safety Issues

To ensure the safety of customers, if there is a violation of the Building Standards Act, Fire Service Act, other applicable laws and regulations, or the internal quality standards, necessary responses will be implemented rapidly. In fiscal 2020, there were no significant safety-related violations of relevant laws and regulations or internal standards.

Comply with Design and Construction Standards and Quality Manuals

To ensure the quality of safety and security in building design and construction, the Group has formulated Design and Construction Standards (structures, architecture, equipment, electrical) and Quality Manuals and has established designs and specifications for the series of products developed by the Residential Development Business Unit and the Commercial Real Estate Business Unit. The Standards and Manuals are distributed to suppliers, including design and construction companies and are strictly complied with. The Group also reviews the Standards and Manuals as needed to further improve safety and security.

Thorough Quality Control at Construction Sites

Requesting Customers and Partner Companies to Implement thorough Quality Control

The Group has specified practices for ensuring and improving quality at construction sites in the Nomura Real Estate Group Procurement Guidelines and requests the cooperation and understanding of customers and partner companies in implementing these measures.
In 2021, we began surveying supplier compliance with the Nomura Real Estate Group Procurement Guidelines. This effort is intended to identify and proactively address supplier risks to ensure that consistent quality control is practiced throughout the design and construction process.

Nomura Real Estate Group Procurement Guidelines

Implementation of Quality Control

Training on Design and Construction

Both the Residential Development Business Unit and the Commercial Real Estate Business Unit are working hard to improve their skills and procedures to safeguard the quality of safety and security in design and construction.
Passing on skills to the next generation has become a vital issue for ensuring quality with the ongoing aging of the workforce in the construction industry, and Group construction sites are no exception. We are therefore also focusing on securing and training young workers.

Training on Quality Control Technologies

The Group holds the PROUD Quality Conference in the Residential Development Business Unit and the Engineers’ Conference in the Commercial Real Estate Business Unit once a year for sharing and improving quality control technologies. These conferences provide a forum for imparting knowledge and expertise to younger workers by exchanging information or updates related to the Design and Construction Standard and Quality Manuals, issues related to design and construction, and advanced case studies. In fiscal 2020, architectural and quality control personnel gathered from around the country with approximately 230 participating in the PROUD Quality Conference and about 130 attending the Engineers’ Conference.

Supporting the Development of First-Class Architects

The Group supports the acquisition of the first-class architect qualification, to ensure safety and security. As of April 1, 2021, Nomura Real Estate Development had 199 employees with first-class architect qualifications, comprising 9.5% of all employees.