Human rights

Approach and Policies

Group Policy (Management Structure)

The Nomura Real Estate Group acts with respect for the dignity and fundamental human rights of all stakeholders, including employees. In doing so, the Group supports and complies with the following international norms on human rights and strives to conduct business by complying with laws and regulations on human rights in each country in which it conducts business activities. We also formulated the Nomura Real Estate Group Human Rights Policy to clarify the Group’s responsibility to respect human rights, and we will comply with this policy throughout all our business activities and ensure that our business partners are fully aware of this stance.
In addition, the Group has signed the UN Global Compact to further enhance its human rights initiatives. The Group supports the Global Compact's principles of "support and respect the protection of human rights" and "not to be complicit in abuse of human rights," and works to respect human rights and avoid infringing on the human rights of others.

International norms that the Group supports and respects

International Bill of Human Rights (United Nations)
Common standards to be achieved for all people including the right to life, freedom of speech and expression, right to work, right to education, and right to live a civilized life.

Declaration on Fundamental Principles and Rights at Work (International Labor Organization (ILO))
Fundamental rights in labor (the freedom of association, the right to collective bargaining, prohibition of compulsory labor, effective elimination of child labor, and elimination of discrimination in employment and occupation)

Guiding Principles on Business and Human Rights (United Nations)
A global standard applicable to all countries and businesses, consisting of three pillars: state duty to protect human rights, corporate responsibility to respect human rights, and a remedy for victims of business-related abuses.

Children’s Rights and Business Principles (UNICEF, UN Global Compact, and Save the Children)
Guidelines on actions that should be taken by companies to protect children’s rights.

Nomura Real Estate Group Human Rights Policy


Management Structure

The Human Rights Subcommittee has been established as the Sustainability Committee’s subordinate organization under the supervision of the officer in charge of the Group Legal Compliance Department. The subcommittee consists of members from the Human Resources Division and the Compliance Department and meets as needed. In fiscal 2020, it met five times to mainly discuss the formulation of a human rights policy and surveys for human rights due diligence, which has led to Group-wide initiatives.

Targets and Results


The Group has set the following two targets in order to disseminate its thinking on respect for human rights.

Target 1 Thorough human rights training for Group officers and employees
Target 2 Monitoring and education of stakeholders on human rights issues


Result 1 Thorough human rights training for Group officers and employees

In fiscal 2020, human rights training was conducted a total of 12 times throughout the Group, with 2,345 persons attending.

Training Conducted
Training Type Target Participants Participation rate* (%)
Group-wide training
Group training for new employees New employees Cancelled due to measures against COVID-19 in FY2020 (deferred to next fiscal year)
Group training for newly-appointed managers Newly-appointed managers 100
(135/135 persons)
Group training for new career-track employees Mid-career hires 100
(170/170 persons)
Email distribution to Group officers and employees All officers and employees
Nomura Real Estate Life & Sports
Human Rights Training Newly-hired recent graduates 100
(30/30 persons)
Human Rights Training Employees in their second year 84
(37/44 persons)
Human Rights Training Employees in their third year 90
(27/30 persons)
Human Rights Training Employees in P1 position 97
(36/37 persons)
Human Rights Training Employees in L position 97
(33/34 persons)
Human Rights Training Newly-appointed managerial employees 100
(20/20 persons)
Human Rights Training Newly-appointed employees in CMG position 100
(35/35 persons)
Human Rights Training Store managers 100
(14/14 persons)
Human Rights Training All employees and part-time workers 99
(1,808/1,828 persons)

Participants/Target Participants

Result 2 Monitoring and education of stakeholders on human rights issues

As a trial for monitoring the Procurement Guidelines, we conducted interviews with 10 major suppliers to monitor their awareness and operation of the Procurement Guidelines, including respect for human rights. In the interviews, no suppliers were found to have human rights or other risks.


Human rights training for Group officers and employees

Rank-Specific Training

To deepen understanding of respect for human rights, the Group makes use of opportunities such as rank-specific training to conduct human rights education. The human rights training conducted in fiscal 2020 is described below. A total of 2,435 persons participated in this training. In addition, the Nomura Real Estate Group Code of Action Handbook is distributed to all employees to inform personnel about the prohibition of discrimination and harassment and other matters. In addition, the Group’s internal newsletter, which is published regularly, contains provisions requesting understanding of and consideration for LGBT* individuals.

LGBT: An initialism that stands for lesbian, gay, bisexual, and transgender. A general term for sexual minorities.

Responses to Human Rights Issues

Responses to Human Rights Due Diligence

The Nomura Real Estate Group has considered and is continuing to work on introducing a human rights due diligence process. In fiscal 2020, it established the Human Rights Subcommittee to launch human rights risk assessment initiatives. In fiscal 2021, this subcommittee will take the lead in identifying potential and apparent human rights risks in the Group’s business activities, conducting surveys and hearings with relevant departments, considering a human rights due diligence system, and preparing a roadmap.
The Group also continues to request the compliance of business partners with sustainability items including human rights based on its Procurement Guidelines formulated in September 2018.

Consultation and Reporting on Human Rights Issues

The Group has set up the Nomura Real Estate Group Human Rights Desk as a point of contact for consultation on human rights issues which is accessible to all employees regardless of employment status, and the Power and Sexual Harassment Hotline as an external point of contact for consultation.
In addition, the Group established the Helpline for Business Partners (Corporate Customers) as a point of contact for reporting on human rights abuses by Group employees and other acts that may conflict with its code of ethics.
Reports and consultations received through these points of contact are accepted anonymously and strictly remain confidential. If, as a result of investigation, there is a clear violation of respect for human rights, the Group takes appropriate action against the perpetrator, and protects the victim and whistleblower so that they are not treated prejudicially for having made a report.
In this way, by setting up multiple points of contact for consultation, the Group has created an environment where it is easy to seek advice, and is working for the early detection and resolution of any problems and taking measures to prevent recurrence. In fiscal 2020, there were 41 consultation matters relating to human rights.

Engagement with Stakeholders on Human Rights Issues

The Group is implementing internal and external stakeholder engagement initiatives in various ways on the theme of human rights.

Participation in the Human Rights Due Diligence Study Group

The Group participates in the Human Rights Due Diligence Study Group, which is made up of three general contractors, which are suppliers to the Group, and five real estate developers (including Nomura Real Estate Holdings).
The group was established to fulfill the responsibility of companies to "avoid infringing on the human rights of others and prevent, mitigate, and rectify adverse human rights impacts with which they are involved" required by the Guiding Principles of Business and Human Rights. We strive to prevent human rights abuses including forced labor in the industry as a whole.

Exchanges of Opinion on Human Rights Issues

Through the Human Rights Due Diligence Study Group, whose active participants include construction and real estate companies, the Group implements engagement initiatives with NGOs, lawyers, and other external bodies to prevent adverse impacts on human rights with respect to the acceptance of foreign technical interns and human rights issues related to its business activities.
As for engagement initiatives, the Group was pointed out as having noticeable problems such as long working hours and insufficient safety measures. In response, it is promoting appropriate business activities based on international norms by recognizing human rights issues that need to be considered when accepting foreign technical interns and reflecting them in future activities and plans.

Acceptance of, and Communication with, Foreign Technical Interns

The Group’s Nomura Real Estate Amenity Service accepts foreign technical interns from Indonesia and Vietnam. To ensure that interns can work with confidence, the company gives due consideration to the improvement of their working environments, thorough implementation of safety standards, the provision of appropriate living arrangements, and other key factors. As a mechanism for eliciting opinions from trainees, the company provides periodic opportunities for interviews with their superiors. In fiscal 2020, it also held a “Gathering in Kamakura” for Indonesian trainees and “Gathering in Enoshima” for Vietnamese trainees while practicing infection control measures such as thorough disinfection to provide opportunities to promote their understanding of Japanese culture.
We are considering accepting more trainees going forward, and to this end, we recognize that it is essential to treat and communicate with the trainees with greater consideration for their human rights.

Gathering in Kamakura
Trainees from Vietnam folding origami paper